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Support

Stuck, or something didn't work? Tell us what happened and we'll answer by email, usually within one working day.

Quick answers first: the questions on the home page, the Mac help page, and the refund policy.

Your computer
Bought a pass with a different email address?

Please don't send your licence key: we find your pass by your email address.

Prefer email? Write to support@retrievalp.com. What we do with your message is in the privacy policy.